We offer several ways of currency exchange.

• Exchange at the bank’s general rate
  
  • o currency exchange order is submitted via Internetbank, by fax, or personally at the bank’s office (exchange is performed automatically).
• Exchange over the phone, applying the rate agreed upon with the bank’s dealer (on client’s request)
  • for amounts above EUR 10 000 or equivalent amounts in other currency;
  • you should submit currency exchange order to the bank within the bank day;
  • currency exchange order is submitted via Internetbank, by fax, or personally at the bank’s office;
  • the transaction is deemed concluded over the phone, and given oral consent to the transactions conditions it cannot be cancelled.
• Online exchange over the phone
  • for amounts above EUR 10 000 or equivalent amounts in other currency;
  • exchange is performed applying individual rate;
  • customer is identified based on the current account password;
  • when calling, current account balance should be sufficient for executing the transaction;
  • no additional currency exchange order should be submitted.

• Procedure of Concluding Transaction

  1. identification of customer (when concluding transaction over the phone, the last 6 digits of IBAN should be provided);
  2. customer and dealer agreement upon the transaction conditions: transaction amount, transaction type (buy/sell transaction), value date and exchange rate.

  All telephone conversations are recorded and in case of necessity can be used as a proof of the transaction details agreed upon.

  Sample transaction concluded over the phone:
  Dealer: Hello.
  Customer: Hi, my customer code is 123456 (last 6 digits of IBAN), Trade Ltd. I would like to buy USD 100 000 for Russian roubles. What would be the exchange rate?
  Dealer: Currently, I can offer you the exchange rate of 25.10.
  Customer: Ok, agreed. I confirm the transaction!
  Dealer: Thank you, good-bye!
  Customer: Thank you. Bye!

• Limit Order

  Limit Order is an order for currency purchase and sale, where the rate reaches the level specified by you, taking into account the bank’s charges. The maximum order validity period is 3 months. The minimum transaction amount is EUR 100 000 or equivalent amount in another currency.

  You need to submit a written currency exchange order to the bank on the same bank day. Before sending the order, you should contact the dealer to agree upon the transaction conditions.

  When submitting the order, words “Limit Order” and the order validity period (until cancellation, execution or a particular time) should be stated in the “Notes” section. The transaction can be cancelled during the bank’s working hours. Account balance necessary for performing the transaction should be ensured at the moment of the order execution.

  If you do not fulfil your obligations under the transaction, the transactions shall be deemed terminated, and you will have to reimburse the bank for all expenses and losses that might be incurred by the bank due to this reason. The bank’s expenses and losses will be debited from your current account without acceptance.

• FORWARD Transactions

  FORWARD transaction is a currency exchange transaction executed on a definite future date, but not earlier than on the third bank day after concluding the transaction, applying the rate determined at the moment of concluding the transaction. The transaction maximum validity period is 6 months, and the minimum amount required for concluding such transaction is EUR 100 000.

  The procedure of concluding FORWARD transaction is the same as that of currency exchange transaction. You should ensure the amount of 5% of the transaction amount to be available at the moment of concluding the FORWARD transaction, so that we can block it in your current account for the period until value date.

• SWAP Transactions

  SWAP transaction is a combination of a standard currency exchange transaction and a FORWARD transaction. That is, two different transactions are performed at the same time: you buy one currency and sell another, also agreeing to perform an offsetting transaction on a particular date in the future at the rate set at the current moment.

  The transaction maximum validity period is 6 months, and the minimum amount required for concluding a SWAP transaction is EUR 100 000. The required account balance should be ensured at the moment of concluding the transaction.

• Currency Rates

• Additional Information for Customers

  Use your Internetbank ID and password to access customer information.

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